Privacy Policy

INFORMATION GATHERED BY . This is (“DUBAI.ILOVESUPERSPORT.COM”) online privacy policy (“Policy”). This policy applies only to activities DUBAI.ILOVESUPERSPORT.COM engages in on its website and does not apply to DUBAI.ILOVESUPERSPORT.COM activities that are “offline” or unrelated to the website. collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.

Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to third parties.
Cookies are small bits of data cached in a user’s browser. utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered. may use non-personal “aggregated data” to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide with content for publishing or feedback, we may publish your user name or other identifying data with your permission. may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. DUBAI.ILOVESUPERSPORT.COM may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if files for bankruptcy, or there is a transfer of the assets or ownership of DUBAI.ILOVESUPERSPORT.COM in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

3. SECURITY takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, cannot guarantee the security of any information that is disclosed online.

4. OTHER WEBSITES is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

5. MINORS does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the DUBAI website or services, and DUBAI.ILOVESUPERSPORT.COM requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, does not knowingly distribute personal information regarding minors under the age of 18.

If you wish to modify or update any information has received, please contact

DUBAI.ILOVESUPERSPORT.COM. The Site Policies and Terms of Services will be changed or updated occasionally to meet the requirements and standards. Therefore we shall use reasonable efforts to notify you about these changes as well as the payment gateway provider.

Cookies are small text files stored on your computer by websites that you visit. The Site uses cookies of a kind commonly referred to as “analytics cookies”. We use them to help us collect statistical information about how visitors use the Site, in order to help us improve the Site. Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. They do not allow us to identify you personally. Whether the Site is able to set cookies depends on a setting in your web browser. By visiting the Site with cookies enabled, you consent to our use of cookies.
Please note that, if you disable cookies in your browser, some aspects of the Site, and of other websites, may stop working.

‘’Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.”

+971 4 554 3234

Terms and conditions

MUSTANGROUP DMCC maintains the Website (“Site”). The following are the terms of use that govern use of the Site (“Terms of Use”). By using the Site, you expressly agree to be bound by these Terms of Use and the privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. MUSTANGROUP DMCC reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, MUSTANGROUP DMCC may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.
It is important for us that you get the best possible outcome from your training therefore it is highly important to follow the program as it is originally written. If you joined one of our group or personal training in running, swimming, triathlon, fitness, yoga or other activities, whether online or offline, we kindly ask you to thoroughly read, accept and abide rules as follows:

  1. Congratulations – you are now part of I Love Supersport Family – the largest endurance athletes’ community in the world promoting healthy and active lifestyle in over 50 cities in different countries and United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.

  2. Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

  3. Visa or MasterCard debit and credit cards in AED will be accepted for payment. Cardholder must retain a copy of transaction records and policies and rules.

  4. The Displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

  5. MUSTANGROUP DMCC will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries, sanctioned individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.

  6. Customer using the website who are minor or under the age 18 shall not register as a User of the website and shall not transact on or use the website. User is responsible for maintaining the confidentiality of his account.

  7. Cardholder must retain a copy of transaction records and policies and rules.

  8. User is responsible for maintaining the confidentiality of his account.

  9. Firstly, we would like to encourage you to do medical check-up on regular basis, including the one before start of your program. Get doctor’s consent to do endurance sports even if you know you are fit. We highly recommend to do such check-ups at least 1-2 time a year for your own safety and comfort.

  10. Classes follow a specific program and missing sessions will affect your desired result therefore please plan your day-to-day schedule accordingly to make sure you visit all classes as days/times of classes are fixed and cannot be moved to another time.

  11. Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

  12. Fee can be transferred to another group within the same program/sport only subject to availability at other groups.

  13. Our Refund Policy - 0% will be refunded (no refund) in any case.

  14. Cancellation Policy- Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

  15. You can request to freeze your program for medical purposes subject to availability of respective illness/disease certificate from a doctor. In such case program should be frozen for number of full weeks you are going to miss.

  16. When you’d like to use frozen money, you will be requested to pay for the rest of weeks (10% discount will be applied) and to start a program from its beginning.

  17. If you planning to travel, you are allowed to freeze your personal training package one time for minimum period of 1 week to as long as 8 weeks. Feel free to get it done in written by communicating to your coach prior to your leave period.

  18. Personal trainings fee does not include any facility rental fee (if any). Such fee has to be paid on top of that. (please note that all group trainings include facility rental fee)

  19. If you need to cancel your enrollment in one of our sports training sessions, you must notify us at 4 hours prior to the start of the training session. This will give us enough time to adjust our staffing and other resources as needed and session will not be counted.

  20. Keep in mind that sessions are designed by experts to last a certain period of time. It is not recommended that you train more before or after the sessions if you want to get the desired results. If you still planning to train more, consult with your coach.

  21. Training facilities do not allow you to train before or after our classes. In case they do, you would be training at your own risk and we cannot be held liable for whatever happens at such time.

  22. We encourage you to openly discuss the way you feel at any time you think you need to do so with your coach. Things like tiredness or muscle sore or any minor injuries or discomforts have to be reported to let your coach to adjust your load respectively.

  23.  Find opportunity to visit I Love Supersport activities other from trainings as they represent essential part of training process. We do organize inspirational talks, cheerful breakfasts, useful workshops and other fun activities from time to time. Stay tuned.

  24.  You, on your behalf and your successors’, assigns’, personal representatives’ and immediate family members’ behalf, hereby release MUSTANGROUP DMCC (I Love Supersport Dubai brand user), their clerks, officers, agents and/or employees, other participants, financing organizations, partners, sponsors, advertisers and, as the case may be, owners and lessors of the premises, where trainings take place, from any liability whatsoever or court actions in case of any injuries, disability, death, loss or damage caused to a person or property due to your negligence or other reason to the fullest extent permitted by law.

  25. I give my permission for images and videos that MUSTANGROUP DMCC makes at activities and images and videos that I share with MUSTANGROUP DMCC representatives to be used for promotional or inspirational purposes at the company media communication channels.

  26. Whenever you share/write about us on social media, we will be grateful if you tag us and leave your feedback/marks on our pages as well as on google maps. Our commonly used hashtags are #ilovesupersport_dxb #besuper #besport #iloverunningsomuch #dreamit #doit #iloveswimming #dreamit #swimit #ilovecycling #rideyourlife #ilovetriathlon #lifeissimple #swimbikerun #wearesuperfamily.

Welcome to Super Family and enjoy a super journey to a New You!