Terms and conditions

MUSTANGROUP DMCC maintains the https://dubai.ilovesupersport.com/ Website (“Site”). The following are the terms of use that govern use of the Site (“Terms of Use”). By using the Site, you expressly agree to be bound by these Terms of Use and the https://dubai.ilovesupersport.com/ privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. MUSTANGROUP DMCC reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, MUSTANGROUP DMCC may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.
It is important for us that you get the best possible outcome from your training therefore it is highly important to follow the program as it is originally written. If you joined one of our group or personal training in running, swimming, triathlon, fitness, yoga or other activities, whether online or offline, we kindly ask you to thoroughly read, accept and abide rules as follows:

  1. Congratulations – you are now part of I Love Supersport Family – the largest endurance athletes’ community in the world promoting healthy and active lifestyle in over 50 cities in different countries and United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.

  2. Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

  3. Visa or MasterCard debit and credit cards in AED will be accepted for payment. Cardholder must retain a copy of transaction records and https://dubai.ilovesupersport.com/ policies and rules.

  4. The Displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

  5. MUSTANGROUP DMCC will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries, sanctioned individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.

  6. Customer using the website who are minor or under the age 18 shall not register as a User of the website and shall not transact on or use the website. User is responsible for maintaining the confidentiality of his account.

  7. Cardholder must retain a copy of transaction records and https://dubai.ilovesupersport.com/ policies and rules.

  8. User is responsible for maintaining the confidentiality of his account.

  9. Firstly, we would like to encourage you to do medical check-up on regular basis, including the one before start of your program. Get doctor’s consent to do endurance sports even if you know you are fit. We highly recommend to do such check-ups at least 1-2 time a year for your own safety and comfort.

  10. Classes follow a specific program and missing sessions will affect your desired result therefore please plan your day-to-day schedule accordingly to make sure you visit all classes as days/times of classes are fixed and cannot be moved to another time.

  11. Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

  12. Fee can be transferred to another group within the same program/sport only subject to availability at other groups.

  13. Our Refund Policy - 0% will be refunded (no refund) in any case.

  14. Cancellation Policy- Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

  15. You can request to freeze your program for medical purposes subject to availability of respective illness/disease certificate from a doctor. In such case program should be frozen for number of full weeks you are going to miss.

  16. When you’d like to use frozen money, you will be requested to pay for the rest of weeks (10% discount will be applied) and to start a program from its beginning.

  17. If you planning to travel, you are allowed to freeze your personal training package one time for minimum period of 1 week to as long as 8 weeks. Feel free to get it done in written by communicating to your coach prior to your leave period.

  18. Personal trainings fee does not include any facility rental fee (if any). Such fee has to be paid on top of that. (please note that all group trainings include facility rental fee)

  19. If you need to cancel your enrollment in one of our sports training sessions, you must notify us at 4 hours prior to the start of the training session. This will give us enough time to adjust our staffing and other resources as needed and session will not be counted.

  20. Keep in mind that sessions are designed by experts to last a certain period of time. It is not recommended that you train more before or after the sessions if you want to get the desired results. If you still planning to train more, consult with your coach.

  21. Training facilities do not allow you to train before or after our classes. In case they do, you would be training at your own risk and we cannot be held liable for whatever happens at such time.

  22. We encourage you to openly discuss the way you feel at any time you think you need to do so with your coach. Things like tiredness or muscle sore or any minor injuries or discomforts have to be reported to let your coach to adjust your load respectively.

  23.  Find opportunity to visit I Love Supersport activities other from trainings as they represent essential part of training process. We do organize inspirational talks, cheerful breakfasts, useful workshops and other fun activities from time to time. Stay tuned.

  24.  You, on your behalf and your successors’, assigns’, personal representatives’ and immediate family members’ behalf, hereby release MUSTANGROUP DMCC (I Love Supersport Dubai brand user), their clerks, officers, agents and/or employees, other participants, financing organizations, partners, sponsors, advertisers and, as the case may be, owners and lessors of the premises, where trainings take place, from any liability whatsoever or court actions in case of any injuries, disability, death, loss or damage caused to a person or property due to your negligence or other reason to the fullest extent permitted by law.

  25.  I give my permission for images and videos that MUSTANGROUP DMCC makes at activities and images and videos that I share with MUSTANGROUP DMCC representatives to be used for promotional or inspirational purposes at the company media communication channels.

  26. Whenever you share/write about us on social media, we will be grateful if you tag us and leave your feedback/marks on our pages as well as on google maps. Our commonly used hashtags are #ilovesupersport_dxb #besuper #besport #iloverunningsomuch #dreamit #doit #iloveswimming #dreamit #swimit #ilovecycling #rideyourlife #ilovetriathlon #lifeissimple #swimbikerun #wearesuperfamily.

  27. By participating in any exercise activities provided, users acknowlege and accept that they engage in such activities at their own risk, assuming full responcibility for any potential risks, injuries, or consequences that may arise.

Welcome to Super Family and enjoy a super journey to a New You!